Last updated: 10/28/2026
This Privacy Policy explains how NEPA Junk Removal Service (“we,” “us,” or “our”) collects, uses, and shares information when you visit junkremovalservicenepa.com (the “Site”), call the phone number on the Site, or submit a request for a quote.
Information We Collect
Information you give us. When you fill out a form, call us, or contact us, you may give us your name, phone number, email address, service address, and a description of the items you want removed. You may also send us photos.
Information collected automatically. When you visit the Site, we and our service providers may collect your IP address, browser type, device type, pages viewed, the website you came from, and the date and time of your visit. We use cookies and similar tools to do this.
Call information. We use a call tracking service, CallRail, to track which marketing sources lead to calls. When you call the number on the Site, the service may collect your phone number, the time and length of the call, and your general location. Calls may be recorded for quality and training purposes. We will tell you at the start of the call if it is being recorded. If you do not want to be recorded, tell us at the start of the call or use the contact form instead.
How We Use Your Information
We use your information to:
- Respond to your requests and provide quotes
- Connect you with an independent local junk removal provider who can complete your job
- Schedule, confirm, and follow up on services
- Improve the Site and understand how visitors use it
- Measure our advertising and search performance
- Protect against fraud, abuse, and security issues
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share it with:
- Local service providers who receive your request so they can contact you and quote or perform the job
- Service vendors that help us run the Site, such as hosting, email delivery, form handling, call tracking, and analytics providers
- Legal and safety recipients when required by law, or to protect rights, safety, and property
- Business transfers if the Site or business is sold or transferred, in which case your information may transfer to the new owner
Cookies and Analytics
The Site uses cookies and similar technologies to remember preferences, understand traffic, and measure marketing performance. You can block or delete cookies in your browser settings. Some features may not work properly if you do.
Text Messages and Calls
If you give us your phone number, you agree that we or a service provider may call or text you about your request. Message and data rates may apply. You can reply STOP to any text to opt out, or tell us on a call that you do not want to be contacted again.
Data Retention and Security
We keep your information only as long as we need it for the purposes above or as the law requires. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
Your Choices
You can ask us to access, correct, or delete the personal information we hold about you by contacting us at the address below. We will respond as required by applicable law.
Third-Party Links
The Site may link to other websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this policy from time to time. The “last updated” date at the top shows the most recent version.
Contact Us
Questions about this policy? Contact us at 570-774-4562, or visit our contact page.